You Have Questions?
We Have Answers!
Welcome to IWP! We're all about making things easier for you. Our goal is to provide an amazing user experience and advocate for injured workers. Clarity is crucial for a simple and stress-free experience. We've put together this FAQ page to answer common questions.
For Injured Workers
How will I receive my medication?
Who pays for my medication?
Do I have to be home to receive my medication?
Can prescriptions be delivered to my PO box?
How do I request a refill?
Running low? Manage your prescriptions easily with IWP. You can request a refill on the “Manage Prescriptions” page of the IWP Patient Portal, and IWP will contact your doctor to request a new prescription for you.**
How will I receive my injections?
What happens if my insurance company doesn’t approve my medication?
*Next-day delivery not available for all prescriptions.
**Pharmacy regulations require that we have an original, hard-copy prescription for all Schedule II controlled substances or that the prescription be electronically prescribed and transmitted to IWP.
Be Free with IWP
Tell your doctor to use IWP as your preferred pharmacy for all your workers’ compensation prescriptions — and let our dedicated team do the rest.