Delivering the highest quality prescription care isn’t just a goal, it’s our mission. Our clinical approach ensures your road to recovery is a safe and healthy one.
Before filling any prescription, an IWP pharmacist screens the prescription against your pharmacy record to make sure the dose is appropriate, there are no potential drug interactions, allergy concerns, or clinical concerns that need to be addressed.
Glad you asked! IWP will deliver your workers’ compensation prescription medications directly to your home. Your doctor can simply send in your prescription by any of these convenient ways. From there, our team will reach out to you directly to enroll you within our program. Once the prescription has been filled and reviewed by our pharmacy team, your package is sent out for next-day delivery.
We will work with your workers’ compensation insurance carrier for payment, so that you never have to pay upfront or out-of-pocket for your medications.
Ready to get started?
You sure can. Once you have enrolled in our service, please let our team member know that you will need your medications transferred and from where. As long as there are remaining refills on the prescriptions, we can transfer and fill them for you.
Our Customer Care team constantly monitors your account to ensure you get your refills when they are due. Our Patient Portal also gives you the ability to refill a medication quickly and securely.
You may also have the option of enrolling in our automatic refill program, depending on your state guidelines. Check with a member of our team to see if you qualify for this program and how to get started.
Some medications (Controlled Substances CII-CV) must be signed for by an adult upon delivery. If you are not home, the delivery vendor will make 3 attempts to deliver the medication before returning the package back to IWP.
If you are concerned about not being home for your delivery, we also offer convenient pick-up locations across the country. Contact our Customer Care team to find a pick-up location near you.
We can! With each medication delivery, we will include an information guide about the medication that answers most commonly asked questions. Our pharmacists are also available to help answer any questions or talk through the medication or any concerns you might have.
Need to speak with a pharmacist? Contact us
IWP is a licensed home delivery pharmacy in all 50 states, which means we can send your medication anywhere you are within the United States.
Absolutely. In order to dispense brand name medication, your doctor must specify on your prescription “brand medically necessary” or “dispense as written”. If your physician does not specify this, pharmacy law mandates that we dispense the generic.
We are proud to have received accreditation from the Pharmacy Compounding Accreditation Board for non-sterile compounding. We specialize in customized topical pain creams and make personalized topical products based on a specific order from your physician.
With a prescription, IWP can provide any medically necessary over-the-counter medication.
We will bill your workers’ compensation insurance carrier for the prescriptions IWP fills for you.
You can find the complete drug formulary here. This is not a complete list of all medications that IWP carries or distributes. If you have questions on our inventory, please us the Contact Us form to submit an inquiry or call us at 888-321-7945.
We are so proud of our pharmacy team and how important they are to our patients. Our pharmacy is staffed with a group of hardworking, professional pharmacists and pharmacy technicians with years of experience and training.
Many of our pharmacists are Doctors of Pharmacy and licensed within multiple states, which gives them the unique ability to understand legal and dispensing issues specific to your state. Our mission is simple, provide the service you need and the care you deserve.
Whether you have questions about a medication or just need someone to talk to about your recovery, we’re here to help.
Customer Service is available from 8:00am to 8:00pm EST, Monday to Friday and 8:00am to 12:00pm EST on Saturday
Toll Free: 1-888-321-7945
Prescription Fax Hotline: 800-497-4276
Address: 300 Federal St, Andover, MA 01810
By law, we cannot accept returns of prescription products for reuse or resale. However, if you feel we have made an error in filling the prescription, please call Customer Service toll-free, at 1-888-321-7945 with details of the error.
We will request special authorization for a return of the prescription.