Ready to get started with IWP? Tell us about your workers’ comp claim information and be sure to leave the best phone number to reach you. Our team will be in contact to complete your enrollment once the form has been submitted.
If you an injured worker and are not currently working with an IWP referral source, IWP must verify your workers' compensation claim information and prescription with your workers' compensation insurance carrier and doctor before the prescription can be dispensed. This may result in a delay to your medication delivery.
Customer Service is available from 8:00am to 8:00pm EST, Monday to Friday and 8:00am to 12:00pm EST on Saturday
Toll Free: 1-888-321-7945
Prescription Fax Hotline: 800-497-4276
Address: 300 Federal St, Andover, MA 01810
By law, we cannot accept returns of prescription products for reuse or resale. However, if you feel we have made an error in filling the prescription, please call Customer Service toll-free, at 1-888-321-7945 with details of the error.
We will request special authorization for a return of the prescription.