Retail pharmacies weren’t created to give the personalized, convenient care that injured workers and their healthcare providers need. Our home delivery difference puts the patient first.
- Dr. Ghaly, MD
Learn MoreIt’s not just injured workers who benefit from using our service. We help to free up your time and energy so that your practice isn’t focused on prescription nightmares. Here’s how we help:
IWP operates at the center of patient care. Here’s how our experience with pain management and traumatic injuries has allowed us to shift the focus from simply managing prescription benefits to working as an advocate for our patients and their healthcare providers.
Medication synchronization program to boost med adherence and streamline deliveries
Dedicated care team allocated for patients with complex or catastrophic injuries
Clinical intervention and prescription safeguard performed by our clinical pharmacy staff
We’re an extension of your care and that means a lot to us. When you refer your patients to IWP, know that you’re in good hands. We work collectively with all parties of the claim to ensure a smooth and delightful experience for the patient – while alleviating some of the administrative hassles for your office.
Customer Service is available from 8:00am to 8:00pm EST, Monday to Friday and 8:00am to 12:00pm EST on Saturday
Toll Free: 1-888-321-7945
Prescription Fax Hotline: 800-497-4276
Address: 300 Federal St, Andover, MA 01810
By law, we cannot accept returns of prescription products for reuse or resale. However, if you feel we have made an error in filling the prescription, please call Customer Service toll-free, at 1-888-321-7945 with details of the error.
We will request special authorization for a return of the prescription.