We understand the hassles of the workers’ comp system, which is why we provide continuous prescription care even through rejections and litigation. You can count on IWP to support your clients and their prescription needs.
When your client tries to fill their prescriptions at a local retail pharmacy, they can expect long wait times, costly payments, and eligibility denials. The maze of retail pharmacy isn’t appealing to us – we like our way better.
Supporting injured workers, no matter the state of their claim, is our commitment to you. As your workers’ comp partner, you can expect your clients will get their prescriptions when and where they need them while we help your office along the way.
Detailed reporting capabilities on medication costs, outstanding balances, and utilization information needed for litigation or settlement
Dedicated Territory Manager and Litigated Claims team available to monitor the status of the claim and carrier rejections
Reduced phone calls, paperwork, and prescription issues for you and your office staff
Our view of the prescription process isn’t the only thing that’s different about IWP. Your clients are important to you and that matters to us. We work collectively with all parties of the claim to ensure a smooth and delightful experience for them – while alleviating some of the administrative hassles for you.
Customer Service is available from 8:00am to 8:00pm EST, Monday to Friday and 8:00am to 12:00pm EST on Saturday
Toll Free: 1-888-321-7945
Prescription Fax Hotline: 800-497-4276
Address: 300 Federal St, Andover, MA 01810
By law, we cannot accept returns of prescription products for reuse or resale. However, if you feel we have made an error in filling the prescription, please call Customer Service toll-free, at 1-888-321-7945 with details of the error.
We will request special authorization for a return of the prescription.