Enrollment/Inside Sales Coordinator - (Andover, MA)
Full-Time: 12:30pm-9:00 pm shift with rotating Saturdays
We are seeking a high-energy, goal-oriented Enrollment/Inside Sales Coordinator. If you are driven to achieve, here is your chance to be part of a stable, strong growing company and be rewarded for your hard work and contributions towards company goals and objectives. IWP is a national pharmacy service working on behalf of injured individuals. We are a market leader and rapidly expanding resource to injured patients and their advocates. When you join our fast-paced winning team, you’ll share in the continued success of a profitable, thriving, and unique pharmacy service.
POSITION OVERVIEW
This is not your average Call Center position.
· You will be responsible for building a rapport with clients and selling them on the benefits of using IWP. You will work in a very fast-paced environment, acting as IWP’s first point of contact by enrolling the injured individuals via telephone.
· Your primary focus will be inbound and outbound phone calls with prospective clients (up to 75% of the time) in which you will educate them on how IWP can assist them and gather detailed information from them in and accurate manner.
· You will oversee a highly involved and dynamic process and follow up with various individuals (potentials clients, law offices, and doctors’ referrals) on a daily basis to ensure all prescriptions are received in a timely fashion.
· You will be challenged and expected to learn many things quickly. As a result you will find our incentive plan, supportive and team-based environment, and the experience of helping injured clients in their time of need highly rewarding.
REQUIREMENTS
· Must be competitive and driven to succeed
· Ability to achieve and exceed monthly individual and team sales goals
· Highly motivated with strong sales skills
· Ability to multi-task in a fast-paced team/organization setting
· Persistent and strong follow-through skills
· Ability to learn complex processes quickly and thoroughly
· Team player and career-minded
· Attention to detail a must
· Strong organizational skills with excellent time management
· Working knowledge of MS Office applications and internet navigation
· Ability to adapt effectively to frequent changes
· Strong communication skills-oral, written, and interpersonal.
· Bachelor’s degree or equivalent work experience
· Minimum of 2 years Call Center/Telesales/ Inside Sales experience
· Previous experience in medical or insurance industry preferred
· Bilingual - Spanish a must
SALARY & BENEFITS
IWP offers an exceptional base/bonus plan and a comprehensive benefits package that includes life, medical, dental, and vision insurance.
If you are qualified candidate we encourage you to apply now to:
jopps@iwpharmacy.comIWP is an equal opportunity employer building strength through diversity. To learn more about IWP, please visit our website at
www.iwpharmacy.comNote: No phone calls, applications or recommendations from agencies or recruiters will be accepted.